FREQUENTLY ASKED QUESTIONS
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
You can view your receipt by referring to your profile section and from the purchased products history section
Go to Your Orders to display your recent orders. To return a gift, go to Return a Gift.
Choose the order and select Return or Replace Items.
Select the item you want to return. Then select an option from the Reason for return menu.
Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. For more information, go to Returns to Third-Party Sellers. If you don't receive a response within two business days, you can request an A-to-z Guarantee Refund.
Select your preferred return method.
Print your return label and return authorization.
Add your return label (if applicable) and package your items for return.
When ordering and registering the address, you can choose the delivery methods
